True Voice Automated Customer Activation Solution
In today’s world, companies need flexible, automated customer activation which is a critical part of order management systems that support multi-channels including inbound and outbound voice communication with which now a day, most companies perform the tasks manually, resulting in a high cost of operation.
True Voice Activation Services provide a corporate grade communication platform offering a flexible and scalable solution that simplifies the automated activation over voice communication. Our advanced voice user interface (VUI) blends natural language understanding (NLU) with dynamic options to accurately pinpoint customer intents and intelligently offer the most appropriate self-service activation resources, resulting in a more personalized customer experience. If necessary, customers can be directed to a live customer service representative along with the information required to pick up where the application left off – eliminating redundant requests or lost time.
Reduce Costs through Process Automation: Lower operational costs by reducing processes that have traditionally been handled manually.
Simplifying Order Management: Utilize our proven natural language understanding (NLU) technology for voice user interface with your customers making interaction simple with high recognition accuracy rate.
End-to-End Visibility: Measure performance to identify key areas for improving automation and order processing.